Contact Us

Gambling help comes first

If you are in difficulty with gambling, this contact form is the wrong place to start, and the right place is a dedicated support service that can act immediately. Those services are confidential, free and staffed by people trained to help you set limits, take a break or stop altogether. Look for the responsible-gambling section on this site, or seek out a recognised helpline in your state or territory, before you write to us about anything else.

Support is available as long as you need it, and you can reach out at any time without explaining yourself to a third party.

Language and reply

The team reads and replies in English. If you write in another language, the response will be delayed, so keep your message in English where you can.

Turnaround is not fixed. Replies come as soon as the team can get to them, and complex questions take longer than simple ones.

Never send financial or personal details

This form is for editorial enquiries, corrections and feedback about the review content on this website. It is not a secure channel for anything sensitive.

Do not send account numbers, card details, passwords, login credentials or scans of identity documents through this form. No legitimate operator or review site will ever ask you for those things via a contact form, and any request that does is a red flag. If you need to discuss your account or a withdrawal, go directly to the casino’s own support channel and use the secure methods it provides.

Keep the message to the topic at hand. The less personal information you include, the safer your enquiry is.

What the form is for

Use this page to raise a factual error, ask about how a rating was reached, or flag a change in the casino’s terms that the review has not yet caught. Those messages get a proper look.

Spam, abuse and attempts to influence a score are ignored, and repeat senders may be blocked.